Diego - Customer Service Representative with 6 months of remote experience

San José, San José, Costa RicaRemoteen

Provided customer assistance via inbound calls for various inquiries including refunds, replacements, and order tracking

Handled customer interactions from across the United States while working remotely from Costa Rica

Published on CazVidVideo interview availableOpen to remote

Summary

Customer Service Representative with six months remote experience assisting U.S. customers for Target.

Gained experience in diverse customer service processes and communication skills

Customer ServiceIntermediate

Assisted customers with inquiries, refunds, replacements, and order management via inbound calls.

Communication SkillsIntermediate

Effectively communicated with customers over phone to resolve issues and provide support.

Remote WorkIntermediate

Performed customer service duties remotely from Costa Rica, maintaining productivity and communication.

MultitaskingBeginner

Managed multiple customer requests and supported various processes in a fast-paced environment.