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IT Support Specialist with 4+ years in technology and logistics
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Competencies
Provided hardware/software support to clients and managed IT incidents at ALLUS.
Led technology project implementation and ensured timely delivery at Cavitrans Ltda.
Managed supplier relationships, negotiated rates, and ensured compliance at Fla.
Demonstrated strong communication and teamwork skills across roles and contexts.
Education
Languages
Summary
Experienced in delivering technical support, leading IT projects, and managing logistics operations with strong communication skills.
Key Achievements
- Led the implementation of technology projects aligning with company objectives at Cavitrans Ltda.
- Negotiated rates and maintained supplier relationships as a Logistics Operator at Fla.
- Provided technical support to clients, resolving hardware and software issues efficiently at ALLUS.
Experience
IT SUPPORT
Led the implementation of technology projects, ensuring alignment with the company's strategic objectives and delivery on time and within budget.
Logistics Operator
Managed relationships with suppliers and carriers, negotiating rates and favorable conditions for the company., Ensured compliance with rules and regulations in all logistics operations.
IT Telephone Technical Support
Provided telephone technical support to clients, efficiently resolving hardware and software issues., Recorded and managed IT incidents, ensuring prompt and effective resolution.