Experienced customer support specialist with a background in sales, retention, and collections. Adept at managing multiple channels of communication while maintaining high service standards. Skilled in time management, email correspondence, and problem-solving.
Handled customer inquiries, sales, retention, and collections support, ensuring client satisfaction.
Excelled in written correspondence, conveying information clearly and professionally.
Efficiently managed multiple tasks and priorities across different roles and responsibilities.
Supported payment follow-ups and collections, ensuring accuracy and timeliness in financial transactions.
Telus International
Conduent Business Services de Guatemala, S.A.
Advanced Call Center Technologies GT
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