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Bilingual Lobby and front desk Concierge
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Competencies
Directed multiple projects ensuring timely delivery and alignment with business objectives.
Implemented Scrum and Kanban practices to improve team productivity and project transparency.
Supervised diverse teams to achieve project goals and foster professional development.
Maintained ongoing communication with clients to clarify requirements and report progress.
Education
Summary
A dedicated project management professional with a proven track record in delivering software projects and improving team workflows.
Key Achievements
- Led cross-functional teams to deliver complex software projects on time and within scope.
- Streamlined project workflows, increasing efficiency and client satisfaction.
- Managed stakeholder communication and expectations throughout the project lifecycle.
Experience
Bilingual Lobby and front desk Concierge
CS & Sales
Bilingual Elite International Representative
Sales, CS, Tech Support
Bilingual Trace Agent & Special Customer Service Supervisor
Special CS & Tech Support & Supervisor
Bilingual Logistics Broker and Administrative Assistant / Then Supervisor
Dealer, Negotiations, CS, Prospects Seeker, Supervisor
Bilingual Canada Support & Care Representative
CS, Sales, Tech Support
Bilingual Cashier-Salesman
Sales & CS
Bilingual Waiter
Sales & CS
Bilingual Waiter / Then Captain
Sales & CS / Administration, supervisor
Bilingual Tech Support & Customer Service Representative
Sales, Tech Support, CS, Collections, Retention
Senior Associate Service Management
Account Management, Sales, Tech Support, CS, Collections, Retention
Sales Dept. Supervisor
Staff supervision, Account Management, Sales, Tech Support, CS