Experienced bilingual professional with over a decade of providing exceptional customer service, sales support, and supervisory leadership across hospitality, logistics, banking, retail, and telecom sectors. Skilled in client relations, team supervision, and technical support.
Provided comprehensive customer support across multiple industries including hospitality, logistics, banking, retail, and telecom.
Engaged in direct sales interactions and client relationship management in various roles, enhancing customer engagement.
Assisted clients with technical issues, demonstrating problem-solving skills in tech support roles.
Supervised customer service teams and operational staff, managing responsibilities during peak seasons and in leadership roles.
Vidanta Group, Puerto Vallarta, Jalisco
CS & Sales
Marriott International, Mexico City
Sales, CS, Tech Support
Fedex, Mexico City
Special CS & Tech Support & Supervisor
Pulido Transport, Mexico City
Dealer, Negotiations, CS, Prospects Seeker, Supervisor
Technological High School Diploma
Discover other professionals with similar experience
Handled negotiations with dealers and managed administrative tasks, supporting operational efficiency.
Scotiabank, Mexico City
CS, Sales, Tech Support
Under Armour Inc, Mexico City
Sales & CS
Mandala Nightclub by Mandala Group, Cancun, Quintana Roo
Sales & CS
Voit Industries, Mexico City
Sales & CS
Confessions Nightclub by Rosa Negra Group, Tulum, Quintana Roo
Sales & CS / Administration, supervisor
Tech Mahindra, Mexico City
Sales, Tech Support, CS, Collections, Retention
AT&T, Mexico City
Small, Medium and Large Business Maintenance
