Experienced in managing client accounts, logistics dispatch, property, restaurant, and hotel operations with proven ability to coordinate teams and streamline processes.
Handled creating and maintaining client and customer accounts across various industries.
Coordinated and dispatching vendors and trucks to ensure timely services and deliveries.
Directed day-to-day operations of restaurants and hotels, ensuring quality and customer satisfaction.
Built rapport with clients, tenants, and drivers to improve service delivery and retention.
Shark Logistics
Creating and maintaining accounts in the trucking industry, Creating relationships with truck drivers, Assuring timely pick up and delivery of trucks
ANDES
In charge of over 500 properties, Dispatching vendors for maintenance requests, Assisting tenants with maintenance requests
Restaurante Milena
Managing all operations of the restaurant, Handling customer needs and complaints, Training staff, Overseeing day-to-day transactions, Ensuring food quality, Managing digital marketing
Wyndham Hotel
Managing all hotel operations, Overseeing sales team and marketing, Ensuring guest satisfaction, Managing customer service
Bachelor's degree
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Developed digital marketing strategies for restaurant promotion and client outreach.
Nationwide Insurance
Creating leads and marketing, Handling day-to-day client activities, Reviewing client policies
