This is my profileContact via CazVid
Diego
Program Manager with 3+ years in operations and process improvement
Video resume
Program Manager
I like anything related to project management, data analysis, data entry, or overall problem resolution, process improvement jobs!
Contact
Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Project ManagementIntermediate
Applied project management principles in coordinating and executing operational initiatives.
Data AnalysisIntermediate
Utilized data analysis skills to inform process improvements and operational decisions.
Process ImprovementIntermediate
Identified and implemented process improvements in various operational roles.
Customer ServiceIntermediate
Handled customer inquiries and support in call centers, developing communication skills.
Summary
Experienced Program and Operations Manager with a background in customer service, tech support, and process analysis across multiple industries.
Key Achievements
- Progressed from sales customer service roles to senior positions including Program Manager and Strategic Operations Manager
- Gained experience in project management, data analysis, and process improvement in multinational companies
- Led initiatives in operations and strategic projects at Xerox and HCL Tech
Skills
Project ManagementData AnalysisProcess ImprovementCustomer Service
Published on CazVid - Jul 3, 2025