Experienced sales and support professional with a strong background in customer service, sales, and digital marketing. Skilled in team training, social media management, and KPI analysis, with proficiency in software tools like Microsoft Office, Photoshop, Illustrator, and Premiere.
Provided agent support for a multinational streaming company, handling KPIs and tool usage.
Conducted product presentations, approached prospects, and negotiated prices with corporate clients.
Managed social media platforms and campaigns for multiple organizations to enhance engagement.
Created and coordinated BTL and digital advertising campaigns.
Teleperformance
Agent support for a multinational streaming company., Metric analysis and research KPIs., Experience using Zendesk, Zoho and Hubspot., Training new agents with clear goals.
Hyla del Perú
Product presentation, approach to prospects, price negotiation and monitoring of corporate clients., Constant training to the sales team in the use of HYLA equipment and customer management., Recruit and train new sales representatives, defining clear objectives.
Hyla del Perú
Product presentation, approach to prospects, price negotiation and monitoring of corporate clients., Social Media Management.
MNUX
Creation and coordination of BTL and digital advertising campaigns., Product presentation, approach to prospects, price negotiation and monitoring of corporate clients., Social Media Management.
College Education
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Trained new agents and sales team members with clear objectives for improved performance.
Marca Registrada
Product presentation, approach to prospects, price negotiation and monitoring of corporate clients., Social Media Management.
