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Diego

Customer Service Specialist with 1+ years in Client Support

Video resume

Virtual assistant
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Barranquilla, Atlántico, Colombia
Open to remote
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Competencies

Customer ServiceIntermediate

Provided support and solutions to customer issues, ensuring satisfaction.

Technical TroubleshootingIntermediate

Resolved technical difficulties faced by customers, improving issue resolution skills.

Empathy & CommunicationIntermediate

Used empathetic communication and reassurance techniques to build customer confidence.

Problem SolvingIntermediate

Addressed and resolved difficult customer issues effectively.

Summary

Experienced in handling complex customer issues with strong communication skills.

Key Achievements

  • Managed customer issues in the highest department of the company.
  • Handled difficult technical problems and distressed customers.
  • Gained skills in empathy and reassurance to enhance customer experience.

Skills

Customer ServiceTechnical TroubleshootingEmpathy & CommunicationProblem Solving
Published on CazVid - Jul 3, 2025
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