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Dilcia

Customer Service Specialist with Retail Experience in Honduras

Contact

Tela, Atlántida Department, Honduras
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Competencies

Customer ServiceAdvanced

Expert in addressing customer needs, resolving issues, and ensuring positive shopping experiences.

Cash Handling & POS ManagementAdvanced

Proficient in operating cash registers and POS systems with accuracy and efficiency.

Communication & Content WritingIntermediate

Skilled in content creation, editing, and effective written communication.

Teamwork & CollaborationIntermediate

Experienced in working collaboratively in fast-paced retail environments.

Problem SolvingIntermediate

Capable of identifying issues quickly and implementing effective solutions.

Education

CENTRO EDUC. SAN FRANCISCO DE ASIS
Completed 2009
ESCUELA REPUBLICA DE HONDURAS
Completed 2012
BTP. Informática
Completed 2018
INST. OFICIAL POLIVALENTE MARCELINO PONCE MARTINEZ
Carrera de Marketing y Negocios Internacionales
UNIVERSIDAD METROPOLITANA DE HONDURAS
2023

Languages

EspañolNativo
InglésB1

Summary

Dedicated retail professional with extensive experience in customer service, cash handling, and store operations. Skilled in communication, problem resolution, and content creation, aiming to enhance customer satisfaction and operational efficiency.

Key Achievements

  • Successfully managed cash register operations, ensuring accuracy and efficiency.
  • Provided exceptional customer service, enhancing client satisfaction and loyalty.
  • Led store operations at Villa Real Boutique, demonstrating teamwork and leadership.
  • Developed skills in content creation, social media management, and problem resolution.

Experience

Encargada de tienda, Servicio al cliente y caja

Villa Real Boutique
2023 - 2026

Servicio al cliente. Manejo de caja

Servicio al cliente y caja

Carrion
2025 - 2025

Servicio al cliente. Manejo de caja

Servicio al cliente

Almacenes El Compadre
2025 - 2025

Servicio al cliente

Skills

Customer ServiceCash Handling & POS ManagementCommunication & Content WritingTeamwork & CollaborationProblem Solving
Published on CazVid - Jun 2, 2026
See more Customer Service in TelaEn español
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