Bilingual customer service and operations professional with experience in client support, order processing, and administrative tasks across diverse industries.
Experience in handling customer inquiries, resolving issues, and assisting clients in bilingual environments.
Effective in managing incoming calls, clarifying doubts, and conveying information clearly in bilingual settings.
Involved in cash flow management and report generation to support daily business operations.
Adapted to different roles including customer service, order processing, and administrative tasks.
STAFF BOOM PERÚ
Review of vehicle policies in CA and MI., Collection management and assistance to brokers regarding quotations.
LA BODEGA VERDE
Receive orders and prepare beverages based on coffee and other ingredients., Perform cash flow on a daily basis and make reports to immediate bosses.
KONECTA LATAM BILINGUAL
In charge of answering incoming calls from U.S. customers., Aimed at resolving problems, doubts, inconveniences and complaints or clarifying doubts and questions.
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Bilingual proficiency in Spanish and English utilized in customer-facing and operational roles.