CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid

Dionis

Customer Service & Dispatch Specialist with 10+ years experience

Video resume

Customer Service & Dispatch Specialist with 10+ years experience
Please record a video speaking in English about your experience.

Contact

Punta Cana, La Altagracia Province, Dominican Republic
Open to remote
Available on CazVid
Contact via CazVid

Competencies

Customer ServiceAvanzado

Provided support and assistance across various industries such as healthcare, hospitality, and finance.

Dispatch & CoordinationIntermedio

Utilized dispatch software to coordinate deliveries and pickups, improving communication efficiency.

Technical SupportIntermedio

Offered technical help within call centers and other technical environments.

Translation & LanguagesIntermedio

Provided translation services including medical and business translations in multilingual settings.

Team SupervisionAvanzado

Supervised call center teams, managed agents, and coordinated operational workflows.

Education

High school diploma
Abraham Lincoln school
Medicine degree
Universidad central del este

Languages

Englishfluent
SpanishNative

Summary

Experienced call center professional with over a decade of expertise in customer support, dispatch coordination, translation, and technical assistance, with a proven ability to manage multiple responsibilities efficiently.

Key Achievements

  • Managed multiple dispatch requests simultaneously, ensuring timely coordination.
  • Assisted in medical and business translation services, expanding communication capabilities.
  • Held roles across customer service, technical support, and team supervision in call centers.

Experience

Customer service rep

Radnet
2016 - 2018

Customer services rep II

Wyndham Hotels & resorts
2018 - 2020

sales & customer advocate

National Debt relief
2020 - 2021

Customer service dispatch agent

One care
2021 - 2021

technical support agent

Samsung
2021 - 2022

sales agent

Qualified Medicare
2022 - 2023

Skills

Customer ServiceDispatch & CoordinationTechnical SupportTranslation & LanguagesTeam Supervision
Published on CazVid - May 17, 2026
Contact Dionis