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Dixie

Phoenix, Arizona, United States Available for Remote Work

Customer Service Representative with 2+ years in BPO industry

  • Worked in the BPO industry for 27 months, demonstrating sustained commitment
  • Recognized as one of the best agents in the company during tenure
  • Gained experience in both voice and non-voice customer service roles
Customer Service
Advanced
Provided voice and non-voice support, assisting customers effectively
Communication Skills
Advanced
Maintained clear and professional communication with customers
Problem Solving
Intermediate
Addressed customer concerns and queries to ensure satisfaction
Multi-channel Support
Intermediate
Handled different modes of customer interaction including voice and non-voice channels
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Call Center/ Customer Service

Customer Service Representative for voice and non voice

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