Dedicated professional with comprehensive experience in customer service, order management, and team collaboration in hospitality settings.
Provided direct customer support, managed complaints, and maintained service quality
Processed orders using tablet systems and managed online and delivery orders
Utilized active listening, empathy, and problem-solving to address customer needs
Coordinated with kitchen staff and supported catering/event operations
Mains Street Tacos
Order Entry using Tablet Systems, Direct customer service, Payment processing, Coordination with the kitchen team, Handling complaints and resolving issues, Maintaining cleanliness and presentation of the service area, Support with catering/event operations, Managing online/takeout/delivery orders,...
General Education
High School Diploma
Handled basic administrative tasks such as maintaining cleanliness and supporting operations