Domenika

Experiencia demostrada en Quick learner.

Experiencia demostrada en Proactivity.

Experiencia demostrada en Microsoft Office.

Experiencia demostrada en Work under pressure.

Receive and handle phone calls from pharmacy service clients, providing advice on refills and over-the-counter medication orders, billing, faxes, etc.

Monitoring calls, Security verification, Coaching agents, Generating reports as requested by management.

Receive and handle phone calls from health insurance clients, providing advice on benefits, billing, claims, complaints, and policyholder prior authorizations.