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Domenika
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Quick learnerIntermedio
Experiencia demostrada en Quick learner.
ProactivityIntermedio
Experiencia demostrada en Proactivity.
Microsoft OfficeIntermedio
Experiencia demostrada en Microsoft Office.
Work under pressureIntermedio
Experiencia demostrada en Work under pressure.
Education
High School Diploma
Maria Auxiliadora Institute
Completado 2019
Bachelor of Industrial Psychology
University of San Pablo de Guatemala
Completado Present
Experience
Account Manager
Teleperformance
OPS Manager
Teleperformance
Customer Service Representative
Everise GT
October 2022 - June 2024
Receive and handle phone calls from pharmacy service clients, providing advice on refills and over-the-counter medication orders, billing, faxes, etc.
Temporary Supervisor
Teleperformance GT
November 2023 - January 2024
Monitoring calls, Security verification, Coaching agents, Generating reports as requested by management.
Customer Service Representative
Teleperformance GT
October 2022 - June 2024
Receive and handle phone calls from health insurance clients, providing advice on benefits, billing, claims, complaints, and policyholder prior authorizations.
Skills
Quick learnerProactivityMicrosoft OfficeWork under pressure
Published on CazVid - Jul 3, 2025