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Customer Service professional with leadership and intercultural communication skills
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Competencies
Utilized excellent communication and problem-solving skills to assist customers and resolve issues.
Supervised and coordinated team activities to ensure efficient service delivery and staff training.
Engaged daily with diverse populations, improving intercultural understanding and communication.
Organized and conducted meetings and presentations, strengthening leadership and communication skills.
Controlled inventory and optimized resource usage at Mialegria to reduce waste.
Education
Languages
Summary
Dedicated professional with experience in customer service, team supervision, and intercultural communication. Proven ability to lead teams, train new staff, and engage with diverse clients.
Key Achievements
- Supervised and coordinated team work at Mialegria, ensuring high-quality customer service
- Developed intercultural communication skills through daily interactions at Iglesia de Jesucristo de los santos de los últimos días
- Trained new employees in various operational procedures at Mialegria, enhancing team performance
Experience
Ice cream shop assistant
Assisted customers and took orders, ensuring friendly, efficient, and high-quality service., Prepared and served ice cream, desserts, and beverages, following company standards., Maintained clean and organized tables and service areas, complying with hygiene and safety regulations., Handled cash...
Religious organization volunteer
Developed intercultural communication skills by interacting daily with people of diverse backgrounds and ages., Organized and conducted meetings, trainings, and presentations, strengthening leadership and public speaking skills., Managed goals and weekly reports, gaining experience with performance...
Supervisor at an ice cream shop
Supervised and coordinated the work team, ensuring fast and high-quality customer service., Trained new employees in customer service procedures, product preparation, and hygiene standards., Controlled inventory and placed supply orders, optimizing resources and minimizing waste., Resolved customer...