Donze - CALL CENTRE REPRESENTATIVE

Demonstrated experience with Complaint Resolution.

Demonstrated experience with Customer Support.

Demonstrated experience with Data Capturing.

Demonstrated experience with Customer Service.

Demonstrated experience with Record Management.

Provided excellent customer service by handling customer enquiries, assisting with policy updates, resolving queries, and maintaining accurate records.. Consistently delivered efficient support while meeting service standards and building positive client relationships.

Provided customer support by assisting students and clients with course enquiries, registrations, and account-related queries.. Resolved issues efficiently, maintained accurate records, and delivered professional service while ensuring a positive customer experience.

Provided excellent customer service in a fast-paced restaurant, preparing and serving alcoholic and non-alcoholic beverages.. Handled cash and card transactions, maintained bar cleanliness and stock levels, and worked efficiently with the team to ensure a positive dining experience.

Prepared and served quality beverages while ensuring prompt and friendly customer service.. Maintained an organised bar area, monitored inventory, assisted with stock replenishment, and collaborated with the restaurant team to deliver an efficient and enjoyable guest experience.