Doris - Sales Agent with 22 years of customer service and security experience

Polokwane, Limpopo, South Africaen

Successfully maintained customer relationships, leading to repeat business and increased sales.

Conducted effective crime prevention campaigns and patrols, enhancing community safety.

Published on CazVid

Summary

Dedicated professional experienced in security, sales, and customer service, with strong communication and problem-solving skills. Adept at community safety, client relations, and administrative tasks.

Key Achievements

Consistently met and exceeded productivity targets in packing, cashiering, and sales roles.
Developed strong communication skills through reporting, presentations, and client interactions.
Received security training certification, improving safety and security operations.

Skills

Customer ServiceAdvanced

Proficient in engaging clients, addressing needs, and ensuring customer satisfaction.

Security OperationsIntermediate

Experienced in crime prevention, patrolling, and safety protocols within community settings.

Communication SkillsAdvanced

Strong verbal, reporting, and writing skills for effective information dissemination.

Administrative & Office ToolsIntermediate

Competent in Word, Excel, Outlook, and PowerPoint for documentation and presentations.

Troubleshooting & Critical Thinking

Experience

Young Civilian On Patrol

SAPS Mankweng

2001 - 2001

Visiting schools for crime campaigns.. Reporting writting (dockets).. Door to door campaigns (GBV and subtance abuse awareness).. Road blocks (stop and search).. Patrolling around Mankweng area.

Sales Agent

Ritecorn Marketing

2001 - 2001

Making client visits to present and promote products and services.. Conducting negotiations for sales contracts.. Providing after-sales support.. Maintaining contact with clients to secure further sales.. Identifying potential new clients.. Generating leads.. Meeting or exceeding sales goals.. Negotiating contracts.. Preparing reports.. Giving sales presentations.

Packer/Cashier

Chikanos Chicken

2001 - Present

Ensuring accurate order fulfillment.. Packing items securely.. Labeling and organizing packages.. Maintaining a clean workspace.. Meeting productivity targets.. Processing transactions accurately.. Handling customer payments and change.. Scanning items efficiently.. Providing excellent customer service.. Handling returns and exchanges.. Managing cash register and balancing at end of shift.