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Sales Agent with 22 years of customer service and security experience
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Competencies
Proficient in engaging clients, addressing needs, and ensuring customer satisfaction.
Experienced in crime prevention, patrolling, and safety protocols within community settings.
Strong verbal, reporting, and writing skills for effective information dissemination.
Competent in Word, Excel, Outlook, and PowerPoint for documentation and presentations.
Capable of analyzing issues and providing practical solutions efficiently.
Education
Languages
Summary
Dedicated professional experienced in security, sales, and customer service, with strong communication and problem-solving skills. Adept at community safety, client relations, and administrative tasks.
Key Achievements
- Successfully maintained customer relationships, leading to repeat business and increased sales.
- Conducted effective crime prevention campaigns and patrols, enhancing community safety.
- Consistently met and exceeded productivity targets in packing, cashiering, and sales roles.
- Developed strong communication skills through reporting, presentations, and client interactions.
- Received security training certification, improving safety and security operations.
Experience
Young Civilian On Patrol
Visiting schools for crime campaigns.. Reporting writting (dockets).. Door to door campaigns (GBV and subtance abuse awareness).. Road blocks (stop and search).. Patrolling around Mankweng area.
Sales Agent
Making client visits to present and promote products and services.. Conducting negotiations for sales contracts.. Providing after-sales support.. Maintaining contact with clients to secure further sales.. Identifying potential new clients.. Generating leads.. Meeting or exceeding sales goals.. Negotiating contracts.. Preparing reports.. Giving sales presentations.
Packer/Cashier
Ensuring accurate order fulfillment.. Packing items securely.. Labeling and organizing packages.. Maintaining a clean workspace.. Meeting productivity targets.. Processing transactions accurately.. Handling customer payments and change.. Scanning items efficiently.. Providing excellent customer service.. Handling returns and exchanges.. Managing cash register and balancing at end of shift.