Douglas - Welcome to CazVid!

San Salvador,San Salvador Department,El Salvadoren

Contact via CazVid

Published on CazVid

Skills

Microsoft WordIntermediate

Demonstrated experience with Microsoft Word.

Microsoft PowerPointIntermediate

Demonstrated experience with Microsoft PowerPoint.

Microsoft ExcelIntermediate

Demonstrated experience with Microsoft Excel.

Languages

en(Native)

Experience

Call center agent

Concentrix El Salvador

Jun 2023 - Present

I answered incoming calls and provided support to customers on products and services, I worked with technical issues related to devices and accounts, I worked under metrics such as AHT and FCR to control sales and services provided to customers.

Education

ACH (Ashley community & Housing)

English Study

Completed Dec 2022

Liceo Cristiano Rev. Juan Bueno

Bachillerato General

Completed Oct 2021

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