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Douglas
Customer Service Representative with Accounts Receivable experience
Video resume
Customer Service and account receivable
In my previous role as a Customer Service Representative at a retail company, I was responsible for handling a wide range of customer inquiries and concerns. This included processing orders, processing returns and exchanges, and resolving any issues or complaints that customers had.nnOne of the key aspects of my job was working closely with the accounts receivable team. I would often assist c
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided comprehensive solutions to customer inquiries and managed complaints effectively.
Accounts Receivable SupportIntermediate
Assisted with payment processing, billing disputes, and collections to support financial processes.
Communication SkillsAdvanced
Utilized bilingual communication in Spanish and English to serve diverse customer needs.
Problem SolvingIntermediate
Resolved customer issues related to orders and payments, ensuring client satisfaction.
Summary
Dedicated to providing excellent customer support and financial assistance, with experience in retail environments and proficiency in Spanish and English.
Key Achievements
- Handled a wide range of customer inquiries including orders, returns, exchanges, and complaints
- Collaborated closely with the accounts receivable team to resolve customer payment issues
- Demonstrated multilingual communication skills (Spanish and English) in a retail environment
Skills
Customer ServiceAccounts Receivable SupportCommunication SkillsProblem Solving
Published on CazVid - Jul 3, 2025