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Credit Controller at Fidelity ADT
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Competencies
Skilled in managing overdue accounts, negotiating payments, and maintaining accurate financial records.
Experienced in addressing client queries, supporting team operations, and maintaining positive customer interactions.
Proficient in handling documentation, processing payments, and supporting office operations.
Basic understanding of technical installation and site preparation through hands-on experience.
Education
Summary
Dumisani is a dedicated worker with a proven track record in credit management, client relations, and supporting team operations. Currently enhancing skills through a structured learnership.
Key Achievements
- Managed overdue accounts through effective negotiations, improving cash flow.
- Processed payments and credit notes accurately, ensuring timely invoicing.
- Supported client relations by providing prompt resolution to payment issues.
- Completed a comprehensive learnership program, enhancing workplace readiness and administrative skills.
Experience
Credit Controller
Running statements. Capturing payments. Processing credit notes and final demand letters. Contacting clients for overdue payments. Ensuring invoices and statements are sent. Negotiating payment arrangements. Meeting monthly targets
Learnership
Completed a structured learnership program focused on workplace readiness, administration, and client service support.
General Worker
Assisted with pavement installation. Site preparation. Tool operation. Maintaining clean work areas
General Worker
Performed general duties. Maintained a clean work environment. Supported team operations
Waiter
Provided customer service. Took orders. Served food. Handled queries. Maintained hygiene standards