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Customer Service Specialist with diverse experience in scheduling and sales
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Competencies
Delivered customer support across multiple roles, addressing inquiries and resolving issues.
Managed appointment scheduling using various systems to ensure operational efficiency.
Scheduled appointments effectively for healthcare campaigns and customer service needs.
Engaged in sales activities, promoting products and assisting customers in the purchasing process.
Education
Languages
Summary
Experienced in customer support, appointment scheduling, and sales with a focus on efficiency and client satisfaction.
Key Achievements
- Managed multiple scheduling systems to ensure smooth appointment coordination at TaskUs.
- Provided high-quality customer support, resolving inquiries and complaints efficiently.
- Drove sales and enhanced customer satisfaction through effective communication at Student Relief Aid.
Experience
COSTUMER SERVICE REPRESENTATIVE
Worked in scheduling appointments and managing multiple scheduling systems, ensuring smooth and efficient operations., Provided exceptional customer service by addressing inquiries, resolving complaints, and effectively troubleshooting any issues., Consistently met all established performance...
COSTUMER SERVICE REPRESENTATIVE
Worked in customer service and appointment setting for a health campaign, providing efficient and friendly support to patients., Managed requests, answered inquiries, scheduled appointments effectively, and ensured each interaction was satisfactory.
Sales agent
Worked in both customer service and sales, ensuring customer satisfaction while driving sales growth., Addressed customer inquiries, resolved issues, promoted products, and assisted with the purchasing process.