Earl - Asesor de Contact Center y Agente de Seguros con experiencia en atención al cliente y ventas

Capacidad para gestionar consultas y quejas en inglés y español, garantizando satisfacción y resolución efectiva.

Habilidad para identificar necesidades y cerrar ventas en productos de alto impacto, aumentando ingresos.

Competente en comunicación oral y escrita en inglés y español, facilitando la interacción con clientes internacionales.

Experiencia en registro y seguimiento de casos en plataformas CRM para mejorar la atención y seguimiento.

Being able to respond calls, social network or emails from the customers, in English or Spanish depending on the case.. Being able to respond complains from the customers, creating the case in the system and directing it to the corresponding area looking for the solution.. Report in the system every contact with a client, immediately after of conclude the same and directing it to the corresponding area looking for the solution.. Follow up on introduced cases in the system with the purpose of secure the solution to the customer.. Contact the registered clients in the data base according to the assigned company.

Being able to respond calls, social network or emails from the customers, in English or Spanish depending on the case.. Being able to respond complains from the customers, creating the case in the system and directing it to the corresponding area looking for the solution.. Report in the system every contact with a client, immediately after of conclude the same and directing it to the corresponding area looking for the solution.. Follow up on introduced cases in the system with the purpose of secure the solution to the customer.. Contact the registered clients in the data base according to the assigned company.

I was selling best high impact products or BHIP products, these ones are related with the weight loss on that time.