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Ebony
Customer Service & Administrative Professional with 5+ years of experience
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Competencies
Handled client interactions directly, ensuring satisfaction and accurate transaction processing.
Recorded sales, maintained client and legal data, and organized documents for accessibility and compliance.
Managed cash, electronic payments, and performed daily cash register reconciliations.
Utilized Microsoft Excel for data recording, tracking, and reporting to support operational needs.
Communicated effectively in English and Spanish in customer service and legal contexts.
Education
Languages
Summary
Experienced professional with over 5 years in retail and legal environments, specializing in client support, data management, and financial operations. Skilled in Microsoft Office and bilingual in English and Spanish, I excel at organizing information and ensuring efficient workflow.
Key Achievements
- Managed daily cash register operations and ensured accurate financial transactions at jewelry store.
- Provided virtual and direct client support, handling sensitive data and maintaining confidentiality.
- Organized and maintained client records and legal documents, supporting efficient workflow and compliance.
Experience
Cajera
Atención directa a clientes en punto de venta., Manejo de efectivo y pagos electrónicos., Registro de ventas en sistema., Cuadre de caja diario., Control de productos de alto valor., Organización de inventario básico., Cumplimiento de normas internas y seguridad.
Asistente Legal
Atención directa a clientes de forma telefónica y virtual., Registro y actualización de información en sistemas., Manejo de datos sensibles y confidenciales., Organización de expedientes y documentos., Seguimiento de procesos y cumplimiento de procedimientos., Coordinación de citas y horarios.