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Eddie
Dispatcher with 10+ years in BPO and logistics
Video resume
DIspatcher
I've in the BPO Industry for about 10 years & sales 15. I've been sales,Bdr,Sdr,Account Manager & Director of Customer Service. I have also worked in Logistics as a track and trace agent for one of the biggest companies in the US. XPO Logistics.
Contact
Santa Isabel, Tolima, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and managed client relationships across multiple roles in BPO and logistics.
Sales & Business DevelopmentAdvanced
Led sales initiatives, worked as BDR and SDR, and contributed to revenue growth in SaaS and logistics sectors.
Logistics OperationsIntermediate
Handled tracking and tracing operations at XPO Logistics, ensuring smooth logistics processes.
Team LeadershipIntermediate
Managed call center teams and coordinated cross-functional roles in customer service and dispatch.
Communication SkillsAdvanced
Experienced in client communication, team coordination, and presenting information clearly.
Summary
Experienced in BPO, logistics, and sales roles including dispatch, customer support, and management with over 10 years in industry.
Key Achievements
- Over a decade of experience in BPO industry, holding multiple roles including customer service, sales, and management
- Worked for over a year at XPO Logistics, specializing in tracking and tracing
- Progressed through various roles from BDR and SDR to Account Manager and Director of Customer Service
Skills
Customer ServiceSales & Business DevelopmentLogistics OperationsTeam LeadershipCommunication Skills
Published on CazVid - Jul 3, 2025