Eddie - Customer Service with 6 years in call center and sales

Monterrey, Nuevo León, MéxicoRemoteen

Gained 6 years of comprehensive call center experience in customer service, technical support, and sales.

Supported technical troubleshooting for Comcast Xfinity, providing diverse service functions.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent with expertise in customer support, technical assistance, and sales, based in Monterrey, Mexico.

Handled a mix of customer service and sales responsibilities, demonstrating role versatility.

Customer ServiceAdvanced

Provided customer support and technical assistance in a high-volume call center environment.

Technical SupportIntermediate

Assisted customers with technical issues for Comcast Xfinity products and services.

SalesIntermediate

Engaged customers in sales conversations, promoting products and services.

Communication SkillsAdvanced

Effectively communicated technical and service information to diverse customers.