This is my profileContact via CazVidEddy
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Competencies
Demonstrated experience with Creativity.
Demonstrated experience with Leadership.
Demonstrated experience with Team Work.
Demonstrated experience with Efficiency.
Demonstrated experience with Communication.
Education
Languages
Summary
View Eddy's professional profile on CazVid.
Experience
Field Service Support Specialist
Provided operational and technical assistance to authorized service center, ensuring a seamless connection between the company and customers, Maintain good relationship with providers, Escalations, System Support, Follow – up and tracking
Extra Care Specialist
Determine the root cause for the customer issues with the internet connection and Wireless network devices, Following Up with the Tickets, Providing Solutions, Evaluation of customer satisfaction, Quality analyst, Installation Process
Customer Care | Tech Support | Work Force | Team Lead
Dealt with customer enquiries and any complaints and performing troubleshooting procedures, Answering customer enquiries, Giving information and helping to solve problems, Arranging services with the team, Taking payment for plans, Working with the employees hours, Coaching and improvement sessions
Financial Risk Officer
Formalized the process of risk management within an organization, Business decision-making and enabling the process of risk taking