Versatile professional with extensive experience in customer service, team management, and project coordination across multiple industries. Skilled in technical conversations, logistics, and organizational tasks.
Experienced in using various software tools to perform administrative and technical tasks.
Led teams and managed operations in various roles including branch management and project oversight.
Bilingual in English and Spanish, effective in customer service and technical conversations.
Handled logistics, scheduling, and legal aspects for self-employed fashion project.
Intugo
Bilingual agent retrieving and filing information for Disability Benefits Claims before SSA, Back office tasks and technical conversations, self organized
Alorica Contact Services
Bilingual agent for a American Company, Back Office for a United States based operation.
Self employed
Design and manufacturing of fashion products for sale., Marketing and logistics for product, Finances, taxes and legal.
Quality Post
In charge of operations in the state of Zacatecas, Mexico, Coordinating a team of 48 people, including Couriers, Operators and Administrative assistants.
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Resolved operational and logistical challenges in multiple roles, including mapping and back-office tasks.
INEGI
Responsible for generating mapping information describing the geo referencing of the data obtained in the census., Move geographic information equivalences for matching with statistical information.
