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Competencies
Demonstrated experience with Adaptability.
Demonstrated experience with Attention to Detail.
Demonstrated experience with Collaboration.
Demonstrated experience with Communication Skills.
Demonstrated experience with Customer Service.
Education
Languages
Experience
Bilingual Representative
Providing Remote Tech Support To Customers Failing Tv Equipment, Help The Customer Find The Right Tv Package That Best Fits Needs And Budget, Process Payments For Services.
Bilingual Advocate
Filter Customers That Are Eligible For An Automobile Loan., Help The Customer Find The Right Car, Assist The Customer On Placing The Order For The Vehicle, After Sale Retentions.
Bilingual Representative
Providing Funds Inquiries, Report Unauthorized Transactions On Behalf Of The Customer, Assist The Customer On Using The Banking App.
Customer Support / Sales Agent
Provided support to English-speaking customers across phone, chat, and email., Handled high call volumes while maintaining quality service and customer satisfaction., Met and exceeded sales targets through effective communication and rapport building., Resolved complaints efficiently and ensured customer retention., Trained in CRM systems and multichannel support tools., Call center & CRM software familiarity.