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Competencies
Demonstrated experience with Cold Calling.
Demonstrated experience with Sales.
Demonstrated experience with Client Communication.
Demonstrated experience with Order Processing.
Demonstrated experience with Call Handling.
Education
Experience
Interpreter
Provide excellent customer service, Respond to all inbound customer inquiries, Handle sensitive customer data with utmost care and confidentiality, Provide accurate and reliable medical interpretation, Adhere to strict HIPPA laws, Provide legal interpretation in court, depositions, client – lawyer consultations, preparation for parole hearings, NGOs dialing with family court, Grasp specialized knowledge medical and legal terms
Appointment Setter
Handle client’s communication over the phone, Book appointment for real estate agents, Filter and qualify potential clients to ensure a promising lead for the agent
Customer Service
Provide assistance, Resolve complaints, Answer questions, Process orders for a pest control company
Customer Service for Car Dealership
Handle all inbound calls for a car dealership, Make outbound calls to current clients to set up appointments for service, Send emails and transfer inbound calls to the appropriate department