Edgar - Remote Tech Support Agent with Diverse IT & Teaching Experience

Monterrey, Nuevo León, MexicoRemoteen

Taught IT engineering subjects in an academic setting

Served as help desk support for eight months at Huesnay

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in technical support, IT education, and programming, with international project exposure.

Technical SupportIntermediate

Provided help desk and technical assistance to users to resolve IT issues effectively.

IT Teaching & EducationIntermediate

Taught IT engineering subjects, sharing technical knowledge with students.

ProgrammingBeginner

Worked as a code programmer in various technological projects.

Customer ServiceIntermediate

Supplied technical support aiming to improve customer experience and task efficiency.