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Account Management with Customer Service and Design Skills
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Competencies
Provided customer support across multiple roles, including account management and advice.
Handled account setup, credits/debits, and benefit management at Alorica
Proficient in Photoshop, InDesign, Flash, Fireworks, After Effects, Premiere Pro for graphic design and multimedia projects
Experienced with Microsoft Word, PowerPoint, and Excel for documentation and presentations
Worked as a sales consultant at Gayosso, focusing on client interaction and service
Education
Languages
Summary
Dedicated professional with extensive experience in customer service, account management, and design tools, thriving in dynamic environments.
Key Achievements
- Managed customer accounts and handled payments at Alorica
- Provided comprehensive customer service and education on account benefits
- Gained diverse experience in sales, customer service, and technical skills
Experience
Account management and payments
Provided customer service and advice, Setup and handle accounts, Supported and educated customers about their benefits and account related issues, Handled chat, emails and payments, Account management, making credits and debits
Sales consultant
Advice and customer service
Management of account benefits and making claims