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Edili
Customer Service with experience in back office and chat support
Video resume
Back Office Specialist
Seeking out a Chat Specialist position or Back Office position from home.
Contact
Santo Domingo, Nacional, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support and retention services in a professional setting.
Problem SolvingIntermediate
Identified issues and sought solutions in customer interactions.
Team CollaborationIntermediate
Worked effectively within team environments to meet service goals.
CommunicationIntermediate
Engaged in clear and effective communication through customer interactions.
Multilingual AbilitiesBeginner
Studying modern languages, with potential for multilingual support roles.
Education
BACHELOR’S DEGREE
UNIVERSIDAD AUTONOMA DE SANTO DOMINGO (UASD)
Completed PRESENT
Languages
Spanishnative
Englishfluent
Summary
Experienced customer service worker with a focus on retention and support roles, seeking remote opportunities in chat and back office positions.
Key Achievements
- Served as a Retention Agent at CALLMAX, focusing on customer service
- Expressed interest in remote chat and back office support roles
- Demonstrated proactive approach in seeking remote job opportunities
Experience
Retention Agent
CALLMAX
APR 2019 - JAN 2020
Customer service
Skills
Customer ServiceProblem SolvingTeam CollaborationCommunicationMultilingual Abilities
Published on CazVid - Jul 3, 2025