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Edny
Customer Service Representative with 5 years of experience in call center industry
Video resume
Customer Service Representative
I have good communication Skills and Customer Skills, I have experience since 5 years at site and W@H. I would love to get an opportunity as a Remote agent. I'm a hard working person and I love to provide solutions to the customers.
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Communication SkillsAdvanced
Applied effective verbal and written communication to assist customers and resolve issues.
Customer ServiceAdvanced
Provided customer support through multiple channels, enhancing client satisfaction.
Multichannel SupportIntermediate
Experience handling email, chat, and voice interactions in a call center environment.
Problem SolvingIntermediate
Focused on providing solutions and resolving customer queries effectively.
Summary
Dedicated customer service agent experienced in email, chat, and voice support, committed to delivering quality service and solutions.
Key Achievements
- Gained 5 years of extensive customer service experience across email, chat, and voice campaigns.
- Worked in campaigns for Seidel Nicaragua, including Sex and Starbucks, improving communication and customer skills.
- Demonstrated dedication by maintaining consistent service quality and customer solutions over an extended period.
Skills
Communication SkillsCustomer ServiceMultichannel SupportProblem Solving
Published on CazVid - Jul 3, 2025