Edny - Customer Service Representative with 5 years of experience in call center industry

Managua, Managua Department, NicaraguaRemoteen

Gained 5 years of extensive customer service experience across email, chat, and voice campaigns.

Worked in campaigns for Seidel Nicaragua, including Sex and Starbucks, improving communication and customer skills.

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated customer service agent experienced in email, chat, and voice support, committed to delivering quality service and solutions.

Demonstrated dedication by maintaining consistent service quality and customer solutions over an extended period.

Communication SkillsAdvanced

Applied effective verbal and written communication to assist customers and resolve issues.

Customer ServiceAdvanced

Provided customer support through multiple channels, enhancing client satisfaction.

Multichannel SupportIntermediate

Experience handling email, chat, and voice interactions in a call center environment.

Problem SolvingIntermediate

Focused on providing solutions and resolving customer queries effectively.