Edson - Customer Service Representative with 4 years of remote call center experience

Tijuana, Baja California, MéxicoRemoteen

Worked remotely since 2020, establishing a dedicated home office environment

Handled inbound calls related to debt collection and customer inquiries

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in remote inbound call handling, debt collection, and customer support with over 4 years of dedicated home-office work.

Customer ServiceAdvanced

Provided support and assistance to customers regarding product and service inquiries.

Communication SkillsAdvanced

Delivered clear and effective communication during inbound calls in a remote environment.

Remote Work ManagementIntermediate

Managed a dedicated home workspace since 2020, ensuring productivity and quiet environment.

Debt Collection & Payment ProcessingIntermediate

Engaged in outbound and inbound calls to facilitate payments and address merchandise inquiries.

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