Logistics professional with over 4 years of experience in shipment monitoring, account management, and operational efficiency. Skilled in tracking applications, customer communication, and data analysis.
Extensive experience with tracking applications such as MacroPoint, Front, Google SharePoint, and 3Gtms for freight status documentation.
Provided proactive communication to customers and internal teams, fostering long-term relationships and resolving issues efficiently.
Managed client accounts' load-boards, monitored shipments, and ensured operational compliance in logistics processes.
Created weekly financial and performance reports for management review, contributing to operational decision-making.
TRAFFIX
Monitored live shipments to ensure on-time pick-ups and deliveries, providing proactive updates to customers and internal teams., Used multiple platforms (Front, Google SharePoint and 3Gtms) to track and document freight status accurately., Actively communicated with carriers and shippers to...
Lean Solutions Group - Nolan Transportation Group NTG
Provided customer service and proactive communication to assigned accounts., Managed accounts’ load-boards, ensuring timely activation, coverage, and tracking., Monitored scheduling and shipment tracking to ensure seamless operations., Communicated load information to after-hours tracking and...
DRIKI S.A.S
Managed the CEO’s Schedule, Arranged Company Partner Meetings, Created weekly financial reports and present the results to management, Created analysis and performance reports for management teams to review, Maintained accurate record-keeping systems to ensure efficient document retrieval.
INTERNATIONAL BUSINESS ADMINISTRATION
DIPLOMA IN COMPREHENSIVE MANAGEMENT
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Managed executive schedules and organized meetings, demonstrating effective time and project coordination at DRIKI S.A.S.
