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Eduardo
Customer Service and Content Moderation Specialist with 15+ years of experience
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Competencies
Handled customer interactions across various roles including backoffice and call center positions.
Performed content moderation and image QA for Amazon Brazil and social media platforms.
Worked in graphic design and publicity, using Adobe Photoshop, Illustrator, and Premiere.
Experience in recruitment and HR activities at Amazon and the Institute of International Cooperation and Development.
Provided technical support for internet services and webpage support, with proficiency in Windows and Internet.
Education
Languages
Summary
Experienced professional with over 15 years in customer service, content moderation, and design, fluent in English, Spanish, and Portuguese, seeking flexible work.
Key Achievements
- Managed content moderation for POF account at Ballena Media
- Led a team of Photoshop retouchers and QA at Amazon DIS
- Provided high-speed internet support for Verizon account at Convergys
Experience
Backoffice (content moderator)
Content moderation for POF account.
Backoffice
Customer service for Uber (Graveyard shift).
Backoffice Image Auditor
In charge of a group of Photoshop retouchers and QA for the images of the Amazon Brasil account.
Full time job
Worked in HR on Recruitment (Retail generalist, Customer service).
Recruitment
Worked on recruitment.
Volunteer
Social development and fight against poverty.
Full time job
High speed internet support for Verizon account.
Creative Director
Worked in design and publicity.