Dedicated healthcare provider and customer service specialist with extensive experience in clinical and retail environments. Skilled in patient care, emergency response, and bilingual customer interactions, committed to enhancing satisfaction and health outcomes.
Delivered high-quality customer service in healthcare and retail settings, including multilingual support.
Performed routine wound care, patient education, and emotional support to improve healthcare outcomes.
Effectively communicated with customers, patients, and their families, emphasizing compassion and clarity.
Set up sales displays, highlighted deals, and encouraged additional purchases to meet store sales goals.
AbbVie
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues., Met customer service goals and exceeded customer expectations., Processed refunds and exchanges in accordance with company policy., Learned duties for various positions and provided backup at key times.,...
Popeyes Chicken
Operated cash register to record transactions accurately and efficiently., Worked with floor team and managers to meet wide range of customer needs., Performed cash, card and check transactions to complete customer purchases.
Martinez Family
Provided emotional support to patients' family members during critical incidents, strengthening overall trust., Performed routine wound care and dressing changes on schedule., Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.,...
Nurse
Bachelor Of Music Education
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Remained calm and focused during high-stress situations, providing real-time problem solving.
