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Project Manager with 5+ years of experience in technology sector
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Competencies
Oversees project planning, execution, and delivery according to scope and deadlines.
Facilitates communication between team members, clients, and management to ensure project alignment.
Develops and monitors project budgets, ensuring resource allocation efficiency.
Identifies potential project risks and implements mitigation strategies.
Education
Summary
Experienced project manager specializing in delivering technology projects with a focus on team leadership and stakeholder engagement.
Key Achievements
- Led multiple cross-functional teams to deliver projects on time and within budget.
- Streamlined project workflows, reducing delivery times by 20%.
- Managed stakeholder communications and aligned project goals with business objectives.
Experience
Spanish Interpreter (English-Spanish-English)
Simultaneous interpretation for hospitals, Government Institutions, Housing Authority, Unemployment Benefits office, Real Time Hearings, Welfare Office, Income Taxes Office, 911.
Spanish Medical Interpreter (English-Spanish-English)
Real time translation for different hospitals and health care providers.
Real time interpreter (English-Spanish-English)
Real time translation for different companies over the US continent such as Insurance Companies, hospitals, Government Institutions, Housing Authority, Unemployment Benefits office, Real Time Hearings, Welfare Office, Income Taxes Office.
Customer Service Specialist
Actively solving problems and doubts from different customers (Tech Support)
ComOps and Customer Service LATAM
Project planning for Drivers, users, Uber for Business, Incident Response Team as well as Uber Eats platforms, in order to successfully develop a friendly environment for the user., Actively solving problems and doubts from the user (tech support)., Training Area Managers Throughout Latin America in order to successfully implement developed processes.
General Manager
Effectively working on business growth., Recruiting, training, orienting, new employees., Constantly communicating the company values to employees and customers., Establishing roles and assigning responsibilities according to employee’s positions., Incentive developing., In charge of national purchases and constantly being in contact with providers., Developing strategic plans to take advantage of technology and social media to acquire new international customers.
Tech Support
Actively solving problems and doubts from the user regarding outages, modem problems, software related problems (tech support).