Demonstrated experience with Microsoft Word.
Demonstrated experience with Microsoft Excel.
Demonstrated experience with Microsoft PowerPoint.
Demonstrated experience with Team Leadership.
Xerox
Gave tech support to customers calling in with issues such as web or text messages not working, also made payments and gave information on Later products at customer request.
BRIGHTCALL SOLUTIONS
Qualifying customer for solar panels.
Primetel Global Services
Providing support to retailers who needed assistance to sell the products that we carried such as Ultra Mobile, H2O wireless, Using ZOHO and EPAY systems.
Vincent Huang and associates (vha)
Customer service, Floor support agent.
Vincent Huang and associates (vha)
Supervising and managing back office agents on the onboarding department.
G.E.D
Course Certificate
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Demonstrated experience with Project Management.
H2O WIRELESS
Monitoring Customer service agents, providing feedbacks.