Detail-oriented Administrative Analyst with a strong background in billing, data analysis, and customer service, driving operational efficiency across various sectors.
Expert in managing administrative tasks and optimizing office operations.
Proficient in analyzing data to generate actionable insights for business improvement.
Skilled in managing billing processes and ensuring timely invoicing compliance.
Experienced in handling customer inquiries and resolving issues effectively.
Fusion Grill (Own Business)
Daily verification of sales reports.. Informing the tax center of the issued documents.. Accounting for inputs in the expense records.. Updating products in the sales registration system.. Updating stock of raw materials and products for sale.. Payment to suppliers and generation of NC/ND documents.
Nestlé Business Services Latam (NBS)
Generating daily account status reports for the company's key customers.. Billing flow analysis on a monthly, weekly and daily basis for different market regions, such as Latin America, the Antilles Islands, and the Netherlands.. Coordinating shared responsibilities with the team.. Validating daily scheduled tasks until successfully complete, including but not limited to billing posting and reports.. Analyzing issues to prevent them from happening again, or to reduce their impact.. Supporting the associate team by answering doubts that may arise.. Putting forward process transfers in-between Nestle business Centers.. Activating the emergency back-up plan to take over Manila Center services from Asunción, Paraguay when necessary.
Peroni Sosa Tellechea Burt & Narvaja Law Firm
In charge of trademark registration, renewal, and follow-up.. Trademarks renewals: following the renewal procedure once expired.. Follow-up on clients: notifying the clients’ procedure that’s being undertaken (Opposition, Renewals, Registration, etc.). Document digitalization to upload to servers.
Commercial Engineering
Computer Programming
High School Diploma
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Núcleo S.A (Personal)
Verification of invoices (bar code, VAT percentage).. Coordinating the sending of invoices with the Paraguayan mail agents.. Providing a solution to different types of complaints regarding billing.
Millicom International Cellular S.A
Ensuring that clients’ internet levels are in range and operate properly.. Documenting detailed service records indicating the problem encountered and the solution provided.. Reports and follow-up on service outage zones.. Providing VIP clients with individualized service to ensure their problems are solved.
Vox Hola Paraguay S.A.
Receiving and processing invoice documentation.. Balance general ledger & journal monthly.. Team member with several departments in order to solve problems.
Voicenter S.A
Selling products and services of the company through telemarketing.. Researching potential buyers utilizing company specific guidelines.. Follow-up with potential buyers for possible future sales.. Team member in achieving company goals.