Customer Service & Technical Support Professional | CazVid

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Edwin A.

Bogota, Bogota D.C., Colombia Available for Remote Work

Customer Service & Support Specialist with 2+ years experience

  • Handled diverse customer calls ensuring assertive and efficient resolution
  • Gained extensive experience with multiple computer programs including Microsoft Office and Office 365
  • Contributed to customer satisfaction through empathetic communication and investigative approach
Customer Service
Advanced
Applied strong communication skills and empathy to resolve customer issues effectively.
Communication Skills
Advanced
Demonstrated ability to clearly convey information and handle customer interactions professionally.
Computer Literacy
Advanced
Utilized diverse computer programs including Microsoft Office and Office 365 for daily tasks.
Problem Resolution
Intermediate
Investigated and addressed customer complaints to provide appropriate solutions.
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Legal assistant position

I got around 2 years job experience in customer service and technical support, and thanks to that, nowadays I'm able to handle every kind of customer's calls in order to give an assertive resolution, meanwhile keeping investigative about the user's complaints, also I got strong communication skills and a great emphaty in customer care, in adition I have a lot of experience using diverse of computer's programs like microsoft office, office 365 and more.

Quick introduce video

I'm trying to find a job from usa type work from.home position, from colombia, I appreciate your time watching my profile.

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