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Edwin
Customer Service Representative with 10+ years in call center industry
Video resume
Customer service representative
I been in the call center industry for over 10 years. Started as customer service. I have alot of experience in cold calling, appts setting and sales...
Contact
Rivas, Rivas, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided consistent and effective support to customers, addressing their needs and ensuring satisfaction.
Cold CallingAdvanced
Conducted outbound calls to prospective clients to generate leads and promote services.
Appointment SettingAdvanced
Scheduled meetings and appointments to facilitate sales opportunities and client engagement.
SalesIntermediate
Supported sales efforts through client communication and follow-up activities.
Summary
Experienced call center agent with over 10 years in customer service, sales, and appointment setting.
Key Achievements
- Over 10 years of experience in the call center industry, including customer service, cold calling, appointment setting, and sales.
- Gained extensive experience in communication and client interaction across diverse roles within the call center sector.
- Developed a strong work ethic and commitment to achieving both personal and company goals.
Skills
Customer ServiceCold CallingAppointment SettingSales
Published on CazVid - Jul 3, 2025