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Merchandise
Contact
Competencies
Effective communicator capable of engaging clients and team members clearly and professionally.
Skilled at building rapport and maintaining positive relationships with customers and colleagues.
Able to analyze sales data, market trends, and customer behavior to inform strategies.
Proven ability to perform effectively in fast-paced retail environments and resolve issues promptly.
Education
Summary
Dedicated retail professional with over 6 years of experience in merchandising, customer service, and sales. Skilled in communication, relationship building, and analytical thinking to drive business growth.
Key Achievements
- Developed merchandising strategies that enhanced product visibility and sales at Uzzi (Truworths Ltd).
- Provided first-line IT support, resolving customer issues efficiently at Identity (Truworths Ltd).
- Built strong client relationships and closed sales deals at Skipper Bar, increasing revenue.
Experience
Merchandise
Planning and developing merchandising strategies. Analyzing sales figures, market trends, and customer behavior to determine product needs. Stocking sales floor shelves and creating attractive product displays. Determining the need for and implementing product promotions, price changes, mark downs, clear outs, etc.
Service Desk
Responding to incoming requests since you are the first point of contact.. Taking detailed notes on the IT issues customers face.. Addressing minor problems that clients face with their clothing and cellphones. Identifying and diagnosing issues and problems.. Categorizing and recording reported queries and providing solutions
Sales Consultant
Identifying and contacting potential clients. Pitching products or services. Closing deals. Building and maintaining relationships with clients. Creating compelling sales pitches. Completing paperwork related to sales. Researching competition's services. Providing ongoing support to existing clients