Dedicated retail professional with over 6 years of experience in merchandising, customer service, and sales. Skilled in communication, relationship building, and analytical thinking to drive business growth.
Effective communicator capable of engaging clients and team members clearly and professionally.
Skilled at building rapport and maintaining positive relationships with customers and colleagues.
Able to analyze sales data, market trends, and customer behavior to inform strategies.
Proven ability to perform effectively in fast-paced retail environments and resolve issues promptly.
Uzzi(Truworths Ltd)
Planning and developing merchandising strategies. Analyzing sales figures, market trends, and customer behavior to determine product needs. Stocking sales floor shelves and creating attractive product displays. Determining the need for and implementing product promotions, price changes, mark downs, clear outs, etc.
Identity(Truworths Ltd)
Responding to incoming requests since you are the first point of contact.. Taking detailed notes on the IT issues customers face.. Addressing minor problems that clients face with their clothing and cellphones. Identifying and diagnosing issues and problems.. Categorizing and recording reported queries and providing solutions
Skipper Bar
Identifying and contacting potential clients. Pitching products or services. Closing deals. Building and maintaining relationships with clients. Creating compelling sales pitches. Completing paperwork related to sales. Researching competition's services. Providing ongoing support to existing clients
Matric
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