Results-driven professional with extensive experience in sales development, human resources, and recruitment. Skilled in building client relationships, managing teams, and implementing strategic initiatives to foster growth and operational excellence.
Designs and executes sales plans that drive revenue and market expansion.
Oversees recruitment, employee relations, and performance management in fast-paced environments.
Sources top talent through innovative strategies and manages full-cycle recruitment processes.
Maintains strong client and vendor relationships, ensuring high satisfaction and loyalty.
JD Lending Group LLC
Developed and executed comprehensive sales strategies that resulted in increase in revenue within one year, Managed a diverse portfolio of clients, fostering relationships that led to a improvement in client retention rates, Led recruitment initiatives that successfully filled over 100 positions in a six-month period, enhancing team performance, Conducted market research to identify new business opportunities, contributing to growth in market share, Collaborated with cross-functional teams to streamline the sales process, reducing lead conversion time by, Trained and mentored a team of junior sales representatives, leading to increase in team productivity, Implemented a CRM system that improved sales tracking and forecasting accuracy, driving informed business decisions, Designed and delivered engaging sales presentations that effectively communicated value propositions to potential clients
Construcción RoofSquad&WorkNinjas
Managed employee relations and conflict resolution in a fast-paced retail environment, Implemented and oversaw performance evaluation processes for a team of over 50 employees, Coordinated recruitment, leading candidate searches and conducting interviews, Developed and delivered workplace diversity and inclusion training programs, Led a cross-functional team in the successful implementation of a new HRIS system, Maintained accurate employee records and ensured compliance with all human resources policies and regulations, Collaborated with department managers to create and update job descriptions and salary structures, Facilitated onboarding and orientation programs for new employees, ensuring a smooth transition into the organization
MBA
Master in Human Resource Management and Talent Development
Human Resources Degree
Human Resources Certificate
Dentistry (Intern)
Bachelor of Science and Letters
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Startek
Managed full-cycle recruitment processes for various positions in a fast-paced environment, Utilized candidate sourcing strategies to attract top talent and build a strong candidate pipeline, Conducted initial assessments and interviews to evaluate candidate qualifications and suitability for the position, Collaborated with hiring managers to understand their staffing needs and create job descriptions, Collaborated with managers to address workforce planning and talent development, Assisted in the creation and updating of human resources policies and procedures, Handled employee relations issues and mediated conflicts within the organization
Startek
Utilized strong communication skills to interact with clients and vendors, Handled confidential information with discretion and maintained a high level of professionalism, Performed general office duties, such as filing, copying, and organizing documents, Demonstrated the ability to multitask and prioritize tasks effectively
American Medical Brigades
Translated medical documents and correspondence from English to Spanish for healthcare organizations, Provided interpretation services during medical appointments and procedures for non-English speaking patients, Collaborated with medical staff to ensure accurate communication with Spanish-speaking patients, Assisted in the development of multilingual patient education materials on medical procedures and treatments, Translated medical reports and test results for healthcare providers and patients, Facilitated communication between English-speaking medical professionals and Spanish-speaking patients, Reviewed and edited translated documents to ensure grammatical accuracy and cultural appropriateness, Participated in cross-cultural training sessions to improve language proficiency and understanding of medical terminology
