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Data Analyst with 3 years of expertise in market research
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Competencies
Applied statistical methods to interpret complex data sets and support decision-making.
Conducted primary and secondary research to gather insights on industry trends.
Used SQL to extract and manipulate data from relational databases.
Created dashboards and reports using tools like Tableau and Power BI.
Utilized advanced Excel functions for data cleaning, analysis, and reporting.
Education
Summary
Dedicated data analyst with a focus on market research and data visualization.
Key Achievements
- Led data collection and analysis for multiple market research projects.
- Developed dashboards that improved reporting efficiency for the team.
- Collaborated with cross-functional teams to deliver actionable insights.
Experience
Administrative Coordinator
Provide administrative support for property and management operations, ensuring accurate recordkeeping and smooth daily workflows., Manage tenant, owner, and vendor communications via email and phone, responding to inquiries and routing requests appropriately., Maintain and update internal databases, contracts, and property-related documentation to ensure compliance and accessibility., Schedule appointments, inspections, and meetings, ensuring deadlines and priorities are met., Support management with reporting, document preparation, and process improvements to increase operational efficiency.
Calendar Clerk
Managed attorneys’ calendars, coordinating critical dates for conferences, depositions, motions, trials, court filings, docket appearances, and discovery deadlines., Tracked case files and proactively gathered due diligence materials to ensure timely preparation and compliance with legal timelines., Coordinated and scheduled internal meetings and external events with clients, opposing counsel, and court personnel., Responded to scheduling-related inquiries via phone and email, providing accurate and prompt assistance., Identified and resolved scheduling conflicts efficiently to maintain seamless legal operations., Performed administrative duties including document organization, filing, and internal communication support.
Tenant Affairs Coordinator
Managed daily property operations including leasing, rent collection, and maintenance coordination., Served as the primary point of contact for tenant inquiries and issue resolution., Tracked rent delinquencies, handled move-ins and move-outs, and processed lease renewals., Coordinated with vendors to ensure timely repairs and compliance with property regulations.
Customer Service Agent
Monitored human rights compliance within the penitentiary system of El Salvador., Audited living conditions across multiple facilities and evaluated social reintegration programs., Maintained regular communication with inmates’ families, providing updates and addressing concerns.
Commission Specialist
Managed commission payments for internal teams and partners, ensuring accuracy and compliance with contractual agreements., Collaborated with sales and finance teams to verify data, reconcile transactions, and streamline commission workflows., Improved reporting accuracy by identifying process enhancements and reducing manual errors., Maintained detailed commission records and supported audits with organized documentation., Responded to commission-related inquiries, providing timely issue resolution.
Dispatcher
Supervised daily operations for the New Jersey warehouse delivery team., Coordinated routes for approximately 13 drivers, ensuring on-time deliveries and service efficiency., Communicated directly with customers to schedule and confirm furniture deliveries., Monitored deliveries to prevent delays, product damage, and customer service issues.
Fulfillment Coordinator | Quality Coordinator | Customer Service Manager Assistant
Monitored inbound and outbound loads within the Fulfillment area., Supervised employees and coordinated production planning across departments., Ensured product availability and inspected incoming products for quality compliance., Assisted the Fulfillment and Operations Managers with client communications and operational updates., Prepared weekly and daily performance and production reports.
Workforce Agent | Logistics Coordinator
Monitored call traffic, staffing levels, productivity, and reporting., Assisted with performance improvement plans to meet client KPIs., Coordinated daily agendas and meetings., Managed product shipments, supervised warehouse operations, and negotiated with suppliers.
Workforce Agent
Monitored call traffic, staffing, reporting, and productivity to support service level objectives.