Registered nurse with 3 years of experience in healthcare communication, specializing in patient support via call centers and emergency lines, with intermediate English proficiency.
Interpreted medical information between English and Spanish for patient support and emergency services
Provided patient assistance over call centers, ensuring clarity and empathy in communication
Handled urgent patient inquiries, demonstrating ability to operate in high-pressure situations
Maintains B2 proficiency in English, focusing on medical terminology and conversational skills