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IT Support Specialist with 2+ years in tech industry
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Competencies
Provided help desk support, troubleshooting, and customer service to resolve technical issues.
Engaged in basic programming tasks with languages like Python, JavaScript, CSS, PHP, and knowledge of databases.
Developed web and desktop applications and tools to address specific business needs.
Diagnosed and resolved technical issues related to laptops, operating systems, and technological equipment.
Monitored and updated database records as part of operational tasks.
Education
Languages
Summary
Detail-oriented IT professional with experience in technical maintenance, application development, and user support. Skilled in troubleshooting, programming, and implementing solutions to optimize business operations.
Key Achievements
- Performed preventive and corrective maintenance of technological equipment ensuring operational efficiency.
- Developed web and desktop applications tailored to specific business needs, enhancing operational workflows.
- Provided personalized technological support to employees, improving user experience and problem resolution efficiency.
Experience
internship
Corrective and preventive maintenance of technological equipment to ensure optimal performance., Diagnosis and resolution of technical issues related to laptops and operating systems., Personalized support for employees, addressing their technological needs.
professional practice
Development of web and desktop applications and tools to address specific business needs., Monitoring and updating operations and records in the company's database., Implementation of programming-based solutions that optimized key business operations., Innovation aimed at organizational efficiency and productivity., Customized technological support.